What is an AI booking agent? Appointment scheduling explained
How an AI booking agent takes appointments 24/7, how it differs from booking software, how it reads your calendar, and who it suits.
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An AI chatbot for a small business no longer has to be a menu of buttons that annoys people. We build AI agents that understand natural language, answer from your own data, work out who is a serious buyer and book appointments straight into your calendar. Mētis, the agent in the bottom right of this page, is exactly that.
The message at eleven at night, the question on a Sunday, the call while you are with a client. Anyone who does not get an answer within minutes asks the next business.
Opening hours, prices, address, 'do you take cards?', 'how much is...'. Hours every week that could go to the work you are actually paid for.
Button scripts, 'I did not understand your question', no knowledge of the business. The customer leaves more frustrated than they arrived.
Every message looks the same until you have answered it. Without qualification, your time goes to the curious instead of the ready to buy.
On your site, WhatsApp, Messenger or Instagram. The same agent, with the same knowledge, wherever your customers write to you.
An AI receptionist that picks up, answers questions, records the request and books the appointment, in natural language, no matter how many times the phone rings.
Services, prices, policies, FAQs, whatever is on your website and in your documents. It answers only from that and hands over to a human when it does not know.
The agent asks the right questions, budget, timeline, need, and logs the lead in your CRM with a note on how ready the customer is.
It checks availability in your Google Calendar, books the slot and sends a confirmation. If the customer wants a person, you are notified immediately with the full conversation.
Built on n8n, an open platform you can host yourself. Conversations and customer data stay yours.
Which questions it answers, what it books, when it hands over to you. After one meeting you know exactly what you will receive.
Website, price lists, FAQs, rules. We organise them into a knowledge base the agent uses to answer correctly.
You try it in real conversations before it goes public. We tune the tone, the answers and the limits until you are comfortable.
Appointments in Google Calendar, leads in your CRM, notifications to you. The agent becomes part of the daily routine, not another tool.
We read the conversations, see where it struggles and improve. After that, you decide whether you want ongoing maintenance.
A traditional chatbot follows a fixed script with buttons and only answers what it was programmed for. An AI agent understands free text, answers from your business knowledge and takes actions, such as checking availability, booking an appointment or logging a lead in your CRM. Mētis on this website is an AI agent.
The cost of an AI agent depends on the channels, such as WhatsApp or phone, the amount of knowledge, and the connections to your calendar or CRM. The monthly running cost for a small business is usually a few euros. After a short call you receive a fixed quote.
It handles the repetitive part: hours, prices, policies, order status, booking changes, the questions that make up most of the volume. Anything outside its knowledge is handed to you with the full conversation and the customer's details, so nobody is left hanging.
It only answers from the knowledge we gave it. When a question is outside that, it says so politely, asks for the customer's contact details and notifies you immediately with the whole conversation so you can take over. It does not invent prices or promises.
Yes. The agent connects to your Google Calendar or the booking system you already use, checks real availability, books the slot and sends the customer a confirmation. For businesses that live on appointments we offer a dedicated AI booking agent service.
The agent is built on n8n, an open automation platform that can be hosted on a server in the EU or on your own infrastructure. Conversations and leads are stored where you decide, for example in your CRM, not on a third-party platform that locks you in.
A chat agent for your website with calendar integration is usually delivered in two to three weeks. A voice agent for the phone or multiple channels typically takes three to five weeks, mostly for testing in real conversations.
Mētis is in the bottom right. Ask her anything about our services, or book a call with us directly.
How an AI booking agent takes appointments 24/7, how it differs from booking software, how it reads your calendar, and who it suits.